Privacy policy
01 — INFORMATION WE COLLECT
When you interact with Royven, we may collect information that you provide directly to us, including:
Personal Information
Depending on how you interact with our website, this may include:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Order information
- Account information
- Payment-related information
- Customer service communications
Payment information is generally processed through our third-party payment providers. Royven does not need to store your complete payment card information on our own systems.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Website interactions
- Referring website
- Approximate location information
- Date and time of website activity
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
02 — HOW WE USE YOUR INFORMATION
Royven may use collected information to:
- Process and fulfill orders
- Process payments
- Ship your purchases
- Provide order tracking
- Communicate with you about your orders
- Respond to customer service requests
- Manage your account
- Improve our products and website
- Personalize your shopping experience
- Send marketing communications when permitted
- Prevent fraud and unauthorized activity
- Maintain website security
- Comply with legal and regulatory requirements
We only use information for legitimate business purposes and as permitted by applicable law.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
03 — MARKETING COMMUNICATIONS 📩
If you choose to subscribe to Royven's email or SMS communications, we may send you:
- New product announcements
- Seasonal collection updates
- Early-access opportunities
- Promotions
- Special offers
- Brand updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
For SMS communications, you may opt out by following the instructions provided in the message.
Opting out of marketing communications does not affect transactional messages related to your orders.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
04 — COOKIES & TRACKING TECHNOLOGIES 🍪
Royven may use cookies, pixels, tags, and similar technologies to help operate and improve our website.
These technologies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Measure marketing campaigns
- Provide relevant advertising
You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
05 — HOW WE SHARE INFORMATION
Royven does not sell your personal information simply as a business practice.
We may share necessary information with trusted service providers that help us operate our business, including providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Analytics
- Marketing and advertising
- Customer support
- Fraud prevention
- Technology and security
These providers may only receive information necessary to perform their services for us or as otherwise permitted by applicable law.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Royven, our customers, or others.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
06 — PAYMENT INFORMATION 💳
Payments made through Royven are processed using third-party payment processors.
When you make a purchase, your payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.
Royven does not intentionally store complete payment card numbers on our own systems.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
07 — THIRD-PARTY SERVICES
Our website may use third-party platforms and services to provide features such as payment processing, shipping, analytics, marketing, customer support, and website functionality.
These third parties may collect or process information according to their own privacy policies.
Royven is not responsible for the privacy practices of independent third-party websites or services.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
08 — DATA SECURITY 🔒
We take reasonable measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of your information.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
09 — DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
- Enforce our agreements
The length of time information is retained may vary depending on the type of information and the reason it was collected.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
10 — YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Request information about how your data is used or shared
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
11 — CHILDREN'S PRIVACY
Royven's website is not intended to knowingly collect personal information from children who are under the age required by applicable law to provide consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
12 — INTERNATIONAL CUSTOMERS 🌎
Royven serves customers in different locations around the world.
Depending on where you live, your information may be processed or stored in countries other than your own.
Where required, we take reasonable steps to handle personal information in accordance with applicable privacy laws.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
13 — LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or services.
Royven is not responsible for the privacy practices, content, or security of websites that we do not operate.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
14 — CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to periodically review this Privacy Policy to stay informed about how we handle your information.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
15 — CONTACT US
If you have questions about this Privacy Policy, your personal information, or how Royven handles your data, please contact us:
ROYVEN LLC
www.royven.store
Wear with purpose.